PRIVACY POLICY

Ready Get Grow LLC
Effective Date: May 14, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Ready Get Grow LLC ("we," "us," or "our") DOES NOT share customer opt in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

• Name, email address, phone number, mailing address, and account information
• Payment information when you purchase, subscribe, or request services
• Opt in records and timestamps for communication channels including SMS and email

Non Personal Information

• IP address, browser type, operating system, and device information
• Website usage patterns and analytics
• Cookies and similar technologies

Communication & Service Data

• Records of inquiries and service requests
• Appointment details and preferences
• Communication history and feedback
• Call recordings, transcripts, messages, and interaction history when applicable

2. How We Use Your Information

We use collected data for:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you regarding inquiries, appointments, and updates
• Enhancing website functionality and user experience
• Supporting conversational AI and automation experiences
• Maintaining records of communication preferences and consent
• Ensuring security and fraud prevention

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt In & Consent

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws

Opt Out Instructions

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message and no further messages will be sent unless you re opt in
• All opt out requests are processed immediately

Message Frequency & Content

• Message frequency varies based on your interactions with our business
• Messages will be directly related to services requested
• Promotional content requires specific consent

Help & Support

• Reply "HELP" for assistance or contact [email protected]
• Customer support is available during normal business hours

Carrier Information

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties.

We implement strict data protection measures to safeguard SMS opt in information and consent records.

If you provide your mobile phone number through our website chat widget, website forms, onboarding experiences, or other communication channels, you consent to receive customer care and operational communications related to inquiries, onboarding, support, appointments, and service notifications.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Service Providers

• Third party vendors assisting with operations such as payment processing, appointment scheduling, analytics, and communications
• SMS providers and aggregators solely for delivering messages you consented to receive
• Service providers are contractually obligated to maintain confidentiality and security

Legal Compliance

• If required by law, legal process, or to protect our rights
• In response to law enforcement requests or court orders

Business Transfers

• In case of mergers, acquisitions, or sale of assets
• Your information remains protected under this policy

All categories above exclude text messaging originator opt in data and consent.

5. Data Security

We implement reasonable safeguards to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Security assessments and updates
• Employee privacy training
• Backup and recovery procedures

No system or transmission method can guarantee complete security.

6. Cookies & Tracking Technologies

We may use cookies and tracking technologies to:

• Analyze website traffic and behavior
• Remember preferences
• Improve functionality and performance
• Measure service effectiveness

You may manage cookies through your browser settings.

7. Data Retention

We retain information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights & Choices

You have the right to:

• Access, update, or request deletion of your information
• Opt out of marketing emails using unsubscribe links
• Opt out of SMS by replying "STOP"
• Request information regarding how your data is processed
• Withdraw consent for future communications

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.

11. Contact Us

Ready Get Grow LLC
5540 Centerview Drive

Ste. 204, #647063
Raleigh, NC 27606

Phone: (984) 464-6712
Email: [email protected]
Website: www.readygetgrow.com

By using our website and services, you consent to this Privacy Policy.