FIELD NOTES
Observations from Building, Running & Growing ReadyGetGrow
Building ReadyGetGrow has changed how I think about customer experience, service businesses, AI, systems, entrepreneurship, and the challenge of building something from scratch.
This is where I document those observations as they happen.
Field Notes #5: Life Has a Funny Way of Coming Full Circle
by: Ryan FawcettPublished on: 08/06/2026After spending 20 years building a career in technology, partnerships, and growth, I realized I had somehow returned to the very industry that shaped my childhood. A reflection on family, adaptability, and unexpected paths.
Field Notes #4: Customers Only See the Outcome
by: Ryan FawcettPublished on: 01/06/2026Building ReadyGetGrow has reinforced an important lesson: customers never see the complexity behind a great experience. They only experience whether things work or they don't.
Field Notes #3: The First Activity Isn't the Opportunity
by: Ryan FawcettPublished on: 25/05/2026A lesson from strategic partnerships that I'm seeing again while building ReadyGetGrow: the first interaction often becomes the lens for the entire opportunity, even when the bigger value lies in everything that follows.
Field Notes #1: I'm Building Something New
by: Ryan FawcettPublished on: 06/04/2026Calls get missed. Leads sit. Customers don't hear back. After seeing the same pattern repeat for years, I decided to stop talking about the problem and start building a solution.
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